Privacy Policy

This Privacy Policy describes how ATC Dispatching LLC ("we," "us," or "our") collects, uses, and shares information about you when you use our website (atcdispatching.com), services, and any related communications.

1. Information We Collect

We collect information you provide directly — name, phone number, email address, company name, MC number, equipment details, and any other details you provide via forms, calls, SMS, or email.

We also automatically collect technical data: IP address, browser type, device information, pages visited, and referring URLs through standard analytics tools.

2. How We Use Your Information

• To provide dispatching, factoring, financing, insurance, compliance, and brokerage services you've requested.
• To respond to inquiries, send quotes, and follow up on requests.
• To send service-related communications via phone, email, or SMS (with your consent).
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

3. SMS Communications

By providing your phone number and opting in via our forms, you consent to receive SMS messages from ATC Dispatching regarding quotes, service updates, and dispatch communications. Message and data rates may apply. Frequency varies. Reply STOP to opt out at any time. Reply HELP for support, or email info@atcdispatching.com.

4. Information Sharing

We do not sell your personal information. We share information only with:

• Service partners (factoring companies, lenders, insurance carriers, ELD providers) when you've requested a service requiring partner involvement.
• Brokers and shippers for dispatch operations as part of our service to you.
• Legal authorities when required by law, subpoena, or court order.
• Service vendors (hosting, email, CRM) under strict confidentiality agreements.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@atcdispatching.com or +1 (458) 255-5531.

7. Cookies & Tracking

Our website uses cookies for analytics and functionality. See our Cookie Policy for details.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date.

10. Contact Us

Questions or concerns? Contact us at:

ATC Dispatching LLC
Noel Dr, Newburgh, NY 12550
Email: info@atcdispatching.com
Phone: +1 (458) 255-5531